Shipping & Delivery Policy

1. Digital Delivery Only

As SameAct is a digital software service (SaaS), there is no physical shipping or handling of tangible goods. No physical package, disc, or installation media will be sent to your shipping address.

2. Service Activation & Access

Upon successful completion of payment, your subscription license is activated instantly. Your account is immediately updated in our secure database to reflect the purchased plan, features, and device count seats.

Confirmation of your purchase along with billing details will be sent immediately to your registered email ID.

3. Getting Started

To access and begin using your active license features:

1. Ensure you have the latest version of the SameAct Desktop application installed.
2. Open the application and log in using your registered account credentials.
3. The client software will automatically detect your active license in real-time, enabling all purchased features and registering your client devices.

4. Delivery Issues & Technical Support

If you encounter any delays in activation, issues accessing your account features, or did not receive your email confirmation, please reach out to us immediately:

• Submit a request via our Live Support Center.
• Contact our support team directly via email at pethesaurabh1@gmail.com.

We will work with you to resolve any login or licensing activation issues within 24 hours.